Developing a privacy training program for employees

While privacy policies are an important step in ensuring the protection of your organization’s data, even the most comprehensive policy will be ineffective if your employees – those accessing the data on a daily basis – do not fully comprehend or implement it. In this interactive workshop with expert practitioner, Éloïse Gratton, you will gain comprehensive guidance and invaluable feedback for developing a privacy training program for employees across your entire organization.

  • Advice on what should be included in a complete employee training program
  • The importance of adopting policies for the protection of personal information:

                           – content and management of these policies;

                           – destruction of documents containing personal information

                             and the importance of adopting retention periods and deadlines;

  • Training the various departments across your organization:

                           – IT department and general training on the management of personal information:

                           – security of information during storage and transfer (via facsimile, email and mail)

                           – aspects surrounding issues of breaches of security

                           – Customer Service:

                           – the lawfulness of the collection, use and transfer of certain personal information

                               for identification purposes

                           – how to manage access requests

                           – Privacy and Human Resources:

                           – aspects relating to recruitment

                           – aspects relating to employee surveillance

                           – aspects with respect to the management of new types of information

                               (biometric data, location data, etc.)

                           – Marketing department and website:

                           – aspects relating to advertising via email, and the requirements and

                               penalties set out in anti-spam legislation;

                           – issues of advertising and new media, blogs and advertising directed at children;

                           – aspects relating to terms and conditions of use and privacy policies for Websites;

                           – management of the content, the management of blogs, aspects surrounding

                                issues of defamation and damage to reputation; and

                           – issues with respect to the lawfulness of the use of web analytics tools

                           – Managing social media issues

                           – developing the content for a social media policy

                           – presence of your organization on social media sites and liability issues

                           – validity and admissibility of evidence obtained through social media

This content has been updated on August 23, 2014 at 14 h 13 min.